Legal
Privacy
Last updated: July 2026
What this covers
This policy explains what Ghostseats collects when you use our website and our product, why we collect it, and what we do with it.
What we collect
When you contact us. Your name, work email, company, role and anything you type into the form. We use it to reply to you and to prepare for a conversation. We do not sell it.
When you use the calculator. Nothing. The figures you enter are computed in your browser and are not sent to us. If you carry a result through to the demo form, that number travels in the link and only reaches us if you submit the form.
When you use the product. Billing and subscription records from the systems you connect, and licence assignment and last-sign-in timestamps from your identity provider. We do not read the content inside your tools — not documents, messages, calendars or files.
Personal information about your staff
To tell a used seat from an unused one we necessarily process limited information about your employees: an identifier, which licences they hold and when they last signed in. We act as a processor for that data on your instructions. We do not use it for any purpose other than providing the service to you.
Who owns customer content
You do. Spend data, usage data and vendor terms belong to your company. We do not sell them, and we do not pool them with other customers.
Retention and deletion
We hold customer data for as long as your account is active. On termination you can export it, we revoke our own access to your systems, and we delete on a defined schedule after that.
Sub-processors
We use third parties for hosting, email delivery and error monitoring. Each is bound by contract to handle data only as instructed. We will provide the current list on request.
Your rights
You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to [email protected] and we will handle it.
Changes
If this policy changes materially we will say so here and date it, rather than editing quietly.